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2 0 1 2 a n n u a l r e p o r t
3.6.5. Communication
The EBA’s press and communication activities
aim at providing the media and stakeholders
with easily accessible information in a timely
and effective manner, to enhance the under-
standing of the Authority’s role, objectives and
tools, and to foster the interaction and ex-
changes with all interested parties.
In 2012, the communication activities were
focused, in particular, on promoting two core
EBA projects: the recapitalisation exercise
and the building up of the Single Rulebook.
In preparation for the recapitalisation exercise,
whose final results were published in October
with disclosure on a bank-by-bank basis, an
ad hoc communication strategy was devel-
oped and a number of technical background
briefings were organised with the press before
the release of each interim publication. Close
coordination with the national authorities was
also ensured through the network of national
press officers.
In parallel, the press work focused on the
communication around the building up of the
EU Single Rulebook with the overall objective
of explaining the concept of the Single Rule-
book and the role of the EBA. A number of
consultations were launched and the EBA’s
work was promoted through public speeches
delivered by the EBA Chairperson.
To provide easy access to the EBA’s work
and information, a project for the redesign of
the EBA’s website was launched. The overall
objective is to make the website more user
friendly and to increase the visibility of the
EBA as well as to better reflect its tasks and
mandates. The new website is expected to be
launched during the summer of 2013.
Finally, the EBA organised several events tar-
geting specific audiences in order to exchange
with and gather feedback from stakeholders.
In this respect, in 2012, the EBA organised,
among other events:
its first EBA Consumer Protection Day,
the first EBA research workshop, bringing
together economists from national super-
visory authorities and leading academics
with the objective of stimulating discussion
on the impact of the crisis and the Basel III
rules on EU banks,
nine public hearings held as part of the con-
sultation processes on guidelines and tech-
nical standards,
a workshop on the implementation of su-
pervisory reporting requirements to ex-
change on the technical documents to be
developed by the EBA.
To increase the accessibility of the EBA’s work
to all stakeholders and citizens in Europe, the
EBA decided to translate all its guidelines
and recommendations into all the EU official
languages. All guidelines published in 2011
and 2012 were translated as well as some
guidelines published by the CEBS which were
deemed of specific interest.
Throughout 2012, several tools and services
were designed to foster internal communica­
tion and to support the work of the policy
­areas. At the beginning of 2012, an intranet
portal was launched with the objective of
providing information and useful tools to the
EBA staff.
3.6.6. Internal control standards
Since 2011, the EBA has had a set of internal
control standards (ICS) in place. They specify
the necessary requirements, actions and ex-
pectations in order to build an effective sys-
tem of internal control that could provide a
reasonable assurance on the achievement of
the EBA objectives. These control standards
were developed along the lines of the Euro-
pean Commission’s internal control stand-
ards. The standards cover the areas of mis-
sion and values, human resources, planning
and risk management processes, operations
and control activities, information and finan-
cial reporting, and evaluation and audit. Each
internal control standard is made up of a num-
ber of requirements to be met.
A review of the implementation of the ICS
was performed by the Commission’s Internal
­Audit Services. The identified gaps will be ad-
dressed, in order to make sure all ICS are fully